Refund Policy

1. What Information We Collect When you fill out a quote request form, we collect the following personal information: Name Contact details (email address, phone number) Postal code or location Details about your home or vehicle Insurance history (claims, infractions, etc.) Any other information you provide voluntarily We do not collect financial information or social insurance numbers. 2. How We Use Your Information We use your information for one purpose only: To connect you with a licensed Canadian insurance broker who can provide you with a personalized insurance quote. Your information is: Sent securely to one trusted broker Never sold or shared with marketing lists or unrelated third parties Stored temporarily on secure Canadian servers, then deleted after use 3. Who We Share Information With We only share your data with licensed insurance professionals we trust. These brokers are obligated to: Contact you to complete your quote Keep your information confidential Follow all provincial insurance and privacy regulations We do not share your information with: Multiple brokers Unlicensed parties Marketing or lead resellers 4. Cookies & Tracking We use basic cookies and tracking tools like Google Analytics to improve site performance. These do not identify you personally. You can turn off cookies in your browser settings. 5. Your Rights You have the right to: Request access to your personal information Ask us to correct or delete your data Withdraw consent at any time To make a request, email: info@remotequote.ca 6. Data Security We take security seriously. Your information is: Transmitted over secure SSL encryption Stored in secure cloud infrastructure in Canada Automatically deleted after broker handoff (unless you opt into follow-up) 7. Indigenous & Remote Community Data Respect We recognize the importance of trust and data sovereignty, especially for Indigenous communities. We only work with brokers who understand and respect these values. If you have questions or concerns about how your data is handled, we welcome your feedback. 8. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.